Qualifications and Skills

• A minimum qualification of a First Degree in Business Administration, Education, communications or equivalent
• A Master's Degree in Quality Assurance, Education Management, Monitoring and Evaluation, or a related field will be an added advantage
• At least two (2) years' experience in an administrative or office support role
• Proficiency in computer applications (MS Word, Excel, Email, and database systems)
• Strong organisational, analytical, and report-writing skills
• Excellent communication and interpersonal skills
• High level of integrity, confidentiality, and attention to detail

Duties and Responsibilities

Shall provide administrative support for quality assurance and enhancement directorate, with the following key duties:

• Strategic Support: Assist in developing and implementing the QA Master Plan and university strategic plan.
• Documentation: Help create and maintain QA policies, manuals, procedures, and other key documents and databases.
• Communication: Act as a central point of contact, communicating the QA plan to internal stakeholders.
• Compliance: Check for adherence to standards and recommend improvements.