FREQUENTLY ASKED QUESTIONS

General University Information

1.    What programs does the university offer?

The university offers a wide range of undergraduate and graduate programs across various disciplines, including Arts, Business, Humanities, and Health Sciences. For a complete list of programs, please click this link.

2.    What are the university's admission requirements?

Admission requirements vary by program. Generally, you'll need 5 O level passes including English and Mathematics (For some programmes), 2 A level passes from relevant fields. For the detailed requirements visit our Admissions Page.

APPLICATION PROCESS

3.    How do I apply to the university?

You can apply online through our website www.zegu.ac.zw. The application process typically includes filling out an application form, submitting required documents, and paying an application fee. You may also obtain an application form from the Bindura or Harare Campuses

4.    What is the application deadline?

Application deadlines vary by program. For Block Release programs, the priority deadline is usually in early January, while undergraduate programs may have different deadlines. Please check our [Academic Calendar] for specific dates.

FINANCIAL AID AND SCHOLARSHIPS

5.    What types of financial aid are available?

The university currently offers a 50% Tuition fee Discount Scholarship to ZAOGA F.I.F. members though other scholarships are in the pipeline. For more information, visit our [Financial Aid Page].

6.    How do I apply for scholarships?

To apply for the 50% Tuition fee Discount Scholarship, one needs to be a member of ZAOGA F.I.F.  A recommendation form is obtainable form the church office and it must be signed by the responsible Pastor and Responsible Overseer. All forms must bear the church stamp of the referral church.

CAMPUS LIFE

7.    What is campus life like?

The everyday activities and events that students take part in while attending university are collectively referred to as campus life. It consists of various elements, including extracurricular activities, social contacts, academic pursuits, and support services.

8.    Are there housing options for students?

Yes, the university offers a range of housing alternatives, including boarding houses and halls of residence on campus with shared amenities as well as off-campus housing options in nearby communities.

ACADEMIC SUPPORT

9.    What academic support services are available?

The institution support students with a number of Academic services which includes, Academic advising, library resources, peer mentoring, counseling services, career services , job placements, and career counseling to help students prepare for the workforce. We now have a Graduate Employment Committee.

10. Is there an orientation program for new students?

Indeed, the university does provide incoming students with orientation events. The orientation aims to assist students in getting to know the campus, getting to know

faculty and staff, learning about academic programs, looking into housing options, joining clubs, interacting with peers, and receiving important information about registration, finances, campus dining, health services, grooming, and manners. A great way for incoming students to settle into university life is through orientation. It is preferable to visit the university’s official website or get in touch with the student affairs office for detailed information.

ICT DEPARTMENT

11. How do I connect to the university’s Wi-Fi?

·         Connect to Liquid Wi-Fi; no password is required.

·         You may also connect to ZEGU Wi-Fi.

·         The Wi-Fi is unlimited.

·         If you encounter any issues, please visit the ICT department.

12. What should I do if I forget my university portal password?

·         Visit this link and enter the email address you used when creating the account.

·         Click the "Email Reset" button and check your email inbox for a reset link.

·         Click the link in the email, which will redirect you back to the portal, where you can create a new password.

·         Your password will then be successfully reset.

13. How do I access the university’s Learning Management System (LMS)?

·         Currently, ZEGU uses Google Classroom as its LMS. Ensure you have a valid university email account to access it.

·         If you do not have a university email, please visit the ICT office for assistance.

14. How do I request IT support?
IT support requests can be made by emailing the ICT helpdesk, submitting an online ticket through the IT service portal, or by visiting the ICT office in person.

15. Can I use my personal device for academic purposes on the university network?

·         Yes, you can use personal devices on the university network, provided they meet security requirements such as having up-to-date antivirus software and complying with university network policies.

16. How can I report a broken computer or printer in the lab?

·         Report any issues with computers or printers in the lab by notifying the ICT support team. You can do this either by informing the lab supervisor directly or by submitting an online report.

CONTACT INFORMATION

17. Who can I contact for more information?

For additional questions, you can reach out to the Admissions Office at admissions@zegu.ac.zw or call us at +263867006136 0r +263867007113 or +263779279912 we’re here to help!!